Frequently Asked Questions

A consultation appointment is required to speak or "consult" with your dentist to determine any possible treatment outcomes. This is something that varies due to what the patient would like done and what the possibilities actually are. This appointment is to have a clear understanding of the patients next steps enabling reception to book adequate time needed for their appointments or to speak to the necessary specialists if required. As we cannot quote treatment costs over the phone this is also an ideal time to get a full treatment plan with items and costing for the sake of the patient.

Dental hygienists are trained and licensed professionals registered with the Australian Dental Association. Hygienists are health care professionals that work alongside dentists. They specialise in oral health in part by scaling and polishing teeth, they also provide continued oral care instruction and can offer dietary help for patients who need it.

Dental Therapists and trained also as hygienists but have the extended qualification to treat any child under the age of 18 years for general dentistry.

In cases where  dental x-rays are required there can usually be no proper diagnosis without them. It is possible during an examination for a dentist to be able to see or feel anything on the outer surfaces of the teeth, however most problems tend to start in-between the teeth and due to this x-rays are necessary. If any teeth are recommended for extraction first an x-ray needs to be taken to allow the dentist to make an executive decision on whether on not it  is a simple extraction or something that may require surgery all based upon size, placement and shape of that tooths root. Implants are another treatment that require x-rays to be taken along with root canal treatments.

It is recommended you see a dentist every 6-12 months. This is widely due to the fact that problems can arise in this time limit and due to our westernised world and increased sugar consumption things can take a turn for the worse more often. To maintain a healthy mouth we recommend you go on our hygiene program, which we refer to as your continued care. This is a program where we book you in for hygiene appointments on instruction of our hygiene team. This can range anywhere from 1-12 months with 6 months being the most common.

There are so many toothbrushes on the market these days, which we know can be confusing. Our general recommendation would be to use a basic soft brush with a small head. If you are someone who prefers to use an electric toothbrush then again we recommend a soft head preferably round with oscillation.

In an ideal world we would have everyone flossing twice a day, however we are not naive and understand that for a lot of people this is a difficult task to get use to. If you can floss every night you are doing fantastic, but at minimum flossing should be 3 times a week. Remember that brushing only reaches the outer surfaces of the teeth and flossing ensures the gums and inner surfaces of the teeth are taken care of. Most holes tend to start in-between the teeth, where flossing would do a great deal to prevent this. 

As soon as a child has teeth they are able to come in to the dentist. It is a good idea to get children familiar with dental visits, keeping it a positive experience for them. This insures they get the best start in life with their oral hygiene, hopefully preventing them for needing any major dental work throughout their lives.

Bleeding gums most likely signifies unhealthy gums. If your gums bleed it is not recommended to stop what you are doing rather than increase it, as it is mainly due to the build up of bacteria under the gums causing inflammation and mild infection. Predominantly this can be limited with flossing and regular hygiene visits.

There are many different health funds which all pay different fee's, either due to the type of cover you have and how well your health fund pays on any one item number. A few health funds allow us to use the 'quotation' function on our HICAPS terminal to give you the exact amount your health fund will cover for the treatment recommended. For any health funds that don't support the quotation function, we offer you an itemised treatment plan so you can contact your health fund directly and find out how much will be covered. Our HICAPS terminal also allows us to swipe your card and claim on the spot at the time of your appointment so you will only need to pay the gap fee.